What is ArenaPlus？

In February 2023, Digiplus launched the Philippine leading sports betting and online entertainment platform, ArenaPlus.

Backed by official PAGCOR certification, it covers 10+ types of events including basketball (NBA, PBA, East Asia Super League), soccer, and volleyball (PVL).

It also holds exclusive broadcast rights for the PBA, GILAS national team, and NBA Playoffs.

Users can bet while watching live broadcasts, with support for 6 types of plays including single bets, parlays (highest payout but high risk of losing all), and live betting.

Withdrawals can be as fast as 1 hour (e-wallets), and 97% of users praise its mobile compatibility and reward system (new users can get up to a 3188 Philippine Peso welcome bonus).

Basic Operation Guide

ArenaPlus registration only takes 3 steps (fill in phone number/email, set password, verify identity), taking about 2 minutes in total.

Withdrawals support 3 methods: bank transfer, GCash/PayMaya e-wallets, and crypto prepaid cards.

Users must first complete KYC identity verification (uploading ID card/passport). The time to receive funds varies: e-wallets are the fastest at within 1 hour, bank transfers take 1-5 business days, and crypto is on average within 12 hours.

Registration Process

The ArenaPlus registration process is designed to be "light and efficient."

After a user first visits the official website or downloads the iOS/Android app, they click "Register Now" to start the process:

1. Fill in basic information: Enter a frequently used phone number or email (phone number is recommended for faster verification code reception), and set a 6-12 digit password containing letters and numbers.

2. Initial identity verification: The system automatically sends a verification code to the phone number/email entered. Enter it to complete basic identity verification.

3. Complete personal profile: Follow the prompts to add name, date of birth (must be 21+), and residential address. Once completed, you can log in to your account.

There are no redundant steps in the entire process. 90% of test users reported completion "within 2 minutes," with only 1% needing to retry due to incorrect information.

Withdrawal Operation

Before withdrawing, full KYC verification is required (mandatory before the first withdrawal).

Users must upload a clear photo of their identification document (passport/Philippine ID) and proof of address (utility bill or bank statement from the last 3 months).

Verification is usually completed within 24 hours. Once verified, users can initiate a withdrawal:

Note: The daily withdrawal limit is 5 times. To exceed this, you must contact customer service for an adjustment.

Sports Betting

ArenaPlus sports betting covers 8 major sports, including basketball (NBA, PBA, MPBL, East Asia Super League), soccer, volleyball (PVL, Spikers' Turf), etc.

Over 200 matches are available for betting daily, with local events accounting for 35%.

User attention is highest for PBA and NBA Playoffs (accounting for 42% of weekly betting volume).

Covered Events

Basketball

Basketball is the most popular sport in the Philippines (according to a 2023 survey by the Philippine Sports Commission, 72% of the public lists basketball as their “most watched sport”), ArenaPlus has focused on this area:

• Top International Leagues: Covers the NBA (National Basketball Association). During the season, it offers 40-50 regular season and playoff betting options daily. Weekly betting volume accounts for 38% of total basketball betting. It also includes special betting for the NBA Preseason and All-Star Weekend (e.g., “Slam Dunk Contest Champion”).

• Local Philippine Leagues:

• PBA (Philippine Basketball Association): The oldest professional basketball league in the Philippines (started in 1975). ArenaPlus has betting rights for all 12 teams' home and away games. During the season (October to May), 25-30 matches are available daily, with weekly betting volume reaching 42% (user survey data).

• MPBL (Maharlika Pilipinas Basketball League): A grassroots professional league covering 16 regional teams nationwide, emphasizing “grassroots basketball.” During the season (April to October), 15-20 matches are offered daily, attracting a large number of local small-to-medium bettors (average single bet amount of 50-100 pesos).

• Regional Events: EASL East Asia Super League (including games where the GILAS Pilipinas national team participates). During the season, there are about 8-10 key matches per month, and user betting enthusiasm is highest for “national team vs. overseas club” matchups (65%).

Soccer

Although soccer is not the most popular sport in the Philippines, it still holds an important position due to its international influence:

• Top Global Leagues: Covers the Premier League (20 teams), La Liga (20 teams), and Champions League (group stage + knockout stage). During the season, 30-35 matches are available daily. Users are mostly young people (ages 21-35 account for 70%) who prefer high-payout bets on “strong team vs. strong team” matches (e.g., Manchester City vs. Real Madrid).

• Local Leagues: Philippine Football League, which includes 12 professional teams. During the season (March to October), 10-15 matches are offered daily. Bettors are mainly from central provinces (55%), and the average single bet amount is generally lower than for international leagues (average 30-80 pesos).

Volleyball

Volleyball has a penetration rate of 68% among female users in the Philippines (2023 platform user profile data). ArenaPlus has optimized its coverage for this:

• Professional Leagues: PVL (Premier Volleyball League), with 8 professional teams participating. During the season (January-June, September-December), 12-15 matches are available daily. Female users account for 58% of bets and prefer detailed options like “main hitter points” and “set score winner.”

• Traditional Events: Spikers' Turf (outdoor grass volleyball), which focuses on entertainment and local characteristics. It's held 4 times a year, with about 20 matches per event, attracting a large number of families and community users (41% of single-match bettors are over 40 years old).

Other Featured Sports

In addition to mainstream sports, ArenaPlus also covers local Philippine specialty events:

• Boxing: In collaboration with the International Boxing Association (IBA), it live broadcasts matches featuring the top 50 boxers in the world. During the season (year-round), 5-8 matches are available daily. Users are mostly male (82%) and prefer high-payout options like “round number winner” and “KO result.”

• Baseball: MLB (Major League Baseball), covering traditional powerhouses like the New York Yankees and Los Angeles Dodgers. During the season (March to October), 6-10 matches are available daily, attracting American users in the Philippines (28%).

• Cockfighting and Horse Racing: Traditional Filipino folk sports. The platform collaborates with local associations to ensure the legality of the events. Cockfighting has 10-15 matches daily (increasing to 20 on weekends), and horse racing covers major racetracks in Southeast Asia (e.g., Singapore, Malaysia). Users are mainly middle-aged men (65%).

Betting Types

ArenaPlus sports betting offers 6 types of bets: Single Bets, Parlays (must get all correct), Point Spread/Over/Under, System Bets, and Live Betting.

Single bets account for 65% of new user bets, and parlays have the highest payout of up to 3 times the single-match payout.

Single Bets and Parlays

Single Bet

A single bet is a wager on one single outcome of a single match (e.g., "Lakers win 110-105 against Thunder" or "PBA team total score 100+"). The odds are fixed (usually between 1.5-2.5).

Platform data shows that: 65% of new users' first bets are single bets, because the operation only requires two steps: "select outcome - enter amount." The average single bet amount is 80-150 pesos, with an average of 3-5 bets per week.

A 22-year-old new user commented: "The first time I played, I chose 'Lakers to win the NBA regular season game' and won 120 pesos. I felt the rules were simple, and then I dared to try others."

Parlay Bet

A parlay bet requires wagering on a combination of outcomes for 2 or more matches (all must be correct to win).

The payout is the "product of the single match odds" - for example, choosing a 2-game parlay of "Lakers win (1.8) + Warriors win (2.0)" gives a total odds of 3.6.

Betting 100 pesos can win 260 pesos (100×3.6-100).

If you choose 3 games, the odds can be as high as 5-8 times.

25% of experienced users (who bet ≥5 times a month) use this as their main play style.

The platform reminds users: "Parlay bets require all outcomes to be correct, so it is recommended that new users start with a 2-game parlay."

Point Spread and Over/Under

Point Spread Bet:

Hedging the gap between strong and weak teams A point spread bet is to "add points" to the weaker team, predicting the "adjusted outcome" (e.g., in the NBA, the Lakers give the Warriors 5 points, which is "Lakers -5" or "Warriors +5").

Users need to determine the "win or loss after adjustment" - for example, if the Lakers win by 3 points, a bet on "Warriors +5" wins, while a bet on "Lakers -5" loses.

Platform data shows that: 40% of soccer users and 30% of basketball users prefer point spread betting, as it avoids the problem of "strong teams winning easily but with low odds."

For example, in the Premier League match "Manchester City vs. Bournemouth," Manchester City gives 1.5 points.

Betting on "Manchester City -1.5" has odds of 1.9. If Manchester City wins by 2 goals or more, the bet wins.

This is suitable for users who believe "Manchester City will win by a large margin."

Over/Under Bet:

Betting on the "total amount" of total score/goals An over/under bet is to predict whether the total score/goals of a match will exceed a set value (e.g., NBA "total score 210+", soccer "total goals 2.5+").

The core of this is "analyzing the offensive/defensive efficiency of the teams" - for example, if the two teams have an average combined score of 205, betting on "total score 210+" requires both teams to have good offensive performance.

Platform data: 35% of basketball users and 28% of soccer users frequently use over/under bets, as it can be combined with "recent team performance" to make decisions.

For example, in a PBA match, the two teams' average combined score in their last 5 games is 190. Betting on "total score 195+" has odds of 1.7. If the final score is 200, the bet wins.

This is suitable for users who focus on "offensive performance."

System Bets and Live Betting

System Bet:

Automated combinations to reduce the impact of single-game errors A system bet is to automatically allocate funds to multiple single/parlay combinations (e.g., "select 3 out of 4"). Even if one game is lost, some combinations can still win.

For example, by selecting 4 games, the system will generate all "3-game parlay" combinations (a total of 4 groups). A 100 peso bet will be divided into 4 portions of 25 pesos each. If 3 games are correct, you will win the prize money for those 3 combinations.

This is suitable for intermediate users (monthly betting amount of 5000-10000 pesos): platform data shows that 15% of users choose system bets because it "doesn't put all eggs in one basket."

A 35-year-old user said: "Sometimes I don't have time to study all the matches, so system betting helps me cover more possibilities."

Live Betting:

Adjusting strategy while watching the live broadcast Live betting supports dynamic betting during a match (e.g., choosing "Lakers to win the second half" during the NBA halftime or "a certain team to score" in the 60th minute of a soccer match).

The platform will simultaneously update real-time odds (e.g., if a team leads in the first half, its winning odds will drop from 1.8 to 1.5) and provide real-time data (player scores, ball possession rate, injury information) to help with decision-making.

Data shows that: 40% of active users (login ≥4 times a week) use live betting, and 70% of them adjust their bets during the match.

For example, a user watching the East Asia Super League sees GILAS Pilipinas leading by 12 points at halftime and chooses the "GILAS to win the second half" live bet with odds of 1.9.

Online Games

ArenaPlus online games cover 8 categories including slots, SuperAce, Jili, Bingo, etc., in partnership with suppliers like Pragmatic Play and Jili Games, offering 250+ games.

New players can get up to a 3188 Philippine Peso welcome bonus, with daily rewards like points (redeemable for 1:10 balance), and multipliers (randomly triggered 2-5x). 90% of users report game load times of ≤2 seconds, with weekly active users at 75% and a monthly retention rate of 60%.

Game Types

ArenaPlus online games partner with 4 leading suppliers like Pragmatic Play, covering 5 types of games including slots and card games, with 250+ games.

65% of user weekly time is spent on slots.

The new player welcome bonus is up to 3188 pesos, 90% report game load times of ≤2 seconds, and weekly active users are at 75%.

Slots

The most popular basic play style Slots are the game type with the highest user time on the platform (65% of user weekly betting time is spent here), characterized by "simple operation and frequent rewards."

Quantity and Themes: Includes 200+ games, covering themes like mythology (Egyptian Gods), adventure (Jungle Safari), and animals (Lion’s Share).

The graphics use 3D rendering with smooth dynamic effects.

User Feedback: Surveys show that users prefer "Free Spins" (Bonus Rounds) and "Progressive Jackpots" features - 78% of users say that "free spins extend playtime, increasing the expectation of winning."

Classic Table & Arcade

A combination of nostalgia and localization These games focus on "simple rules and quick to learn," targeting middle-aged players who prefer traditional entertainment (45+ years old account for 52%).

Specific Types: Includes Pusoy Dos (a localized Philippine variant, supports 3-6 players), Fish Hunter (multiplayer online fishing, fish types unlock with levels), and Blackjack (supports "automatic dealing" and "strategy hints").

Data Performance: The average weekly betting frequency is 10-15 times, with a low single bet amount (average 50-100 pesos), suitable for "fragmented entertainment."

Strategic Games

Deep gameplay with high engagement Strategic games are for users who like challenges (ages 25-35 account for 68%), requiring analysis of probability and strategic layouts.

Representative Works: Book of Dead (explore ancient Egyptian ruins, collect runes to unlock rewards), Reactoonz (match alien creatures to trigger chain reactions).

User Behavior: These users have an average playtime of 45 minutes/session and a high repeat play rate (70% of users will repeatedly challenge the same level), because "each game's strategy is different, and winning depends on decisions."

Bingo

A multiplayer game with a prominent social aspect The Bingo game is a vehicle for the platform's social features, supporting 2-10 players online. The target users are women (62%) and community enthusiasts.

Featured Design: Each game has a "public jackpot" and a "personal jackpot." Players must mark numbers within a limited number of turns, and the first to complete the designated pattern wins.

Interaction Data: 75% of users join "Bingo room group chats" to share winning screenshots or discuss strategies. Community activity is 3 times higher than for single-player games.

Reward System

The ArenaPlus online game reward system includes a new player welcome bonus (up to 3188 pesos), daily points (1:10 redemption for balance), random multipliers (1.2-5x), and milestone packages.

72% of new users claim the welcome bonus, 65% regularly redeem points, 30% trigger multipliers weekly, and 28% of high-value users adjust their betting for packages.

New Player Welcome Bonus

For newly registered users, the platform has designed a "tiered welcome reward" system, lowering the barrier to entry through phased tasks, encouraging users to complete their first deposit and initial bets:

• Reward Rules: New users can claim up to 3188 pesos in rewards (distributed in 4 tiers) by completing designated tasks within 7 days of registration. Specifically:

• First deposit of 100 pesos: 200 pesos reward (requires completing the "first bet" task);

• Bet a total of 500 pesos: 500 pesos reward (requires covering 2 game types);

• Accumulate 1000 pesos in bets for the week: 800 pesos reward;

• Complete all tasks: an additional 1688 pesos reward (total cap of 3188 pesos).

• User Feedback: Platform data shows that 72% of new users will claim at least the first two tiers of rewards, as the tasks are designed to be easy for newcomers (e.g., "first deposit of 100 pesos" takes only 5 minutes to complete). A 24-year-old new user commented: "I got 200 pesos on my first deposit, which made me feel the platform was willing to give new players a chance, so I continued to play."

• Design Logic: By building trust through "small rewards," data shows that the first-month retention rate for users who complete the welcome tasks (58%) is 81% higher than for those who don't (32%), effectively reducing new user churn.

Daily Rewards

For active users, the platform uses a "points system" and "random multipliers" to provide high-frequency incentives, reinforcing daily login and betting habits:

• Points System: Users earn 10 points for every 100 pesos they bet (on any game type). 100 points can be redeemed for 100 pesos in balance (a fixed 1:10 ratio).

• Data Performance: 65% of users regularly redeem points (on average once every 2 weeks) because the rules are transparent. A 30-year-old user said: "Betting 5000 pesos a week can get me 500 points, which can be redeemed for 500 pesos, it's like an 'extra cashback' which is very real."

• Optimization Details: The platform adjusts the point acquisition rate based on user betting frequency - users who log in for 7 consecutive days earn an extra 2 points for every 100 pesos they bet starting on the 8th day (i.e., 12 points/100 pesos), further boosting activity.

• Random Multipliers: After a game ends, the system randomly triggers a 1.2-5x multiplier (e.g., betting 100 pesos, winning 500 pesos with a 3x multiplier, and the actual payout is 1500 pesos).

• Trigger Frequency: 30% of users have triggered a multiplier weekly, and 15% have triggered it 2 or more times. Data shows that the same-day repeat betting rate for users who trigger a multiplier (45%) is 61% higher than for those who don't (28%), making it a key driver for retention through "pleasant surprises."

Milestone Rewards

For high-value users with a monthly average bet of ≥10,000 pesos, the platform has "milestone packages" to enhance long-term loyalty through exclusive rewards:

• Reward Types: Includes free spins on exclusive Pragmatic Play slots (worth 500 pesos), exclusive Jili Games items (e.g., VIP seats in Pusoy Dos), and a platform point multiplier card (1.5x points on bets for that day).

• Trigger Conditions: Monthly cumulative bets of 10,000 pesos (can be completed over multiple bets). Rewards are issued on the 1st of the following month.

• User Behavior: 28% of high-value users adjust their betting plans for these rewards (e.g., focusing their bets on a specific game), because the packages are highly relevant to user preferences - users who prefer slots are more inclined to complete the "Pragmatic Play spins" task.

Legality and Exclusive Content

ArenaPlus holds a full-service gambling license from the Philippine PAGCOR (issued in 2023), making it one of the largest legal platforms in the country.

• Holds exclusive broadcast rights for PBA (all 12 teams' matches)

• EASL East Asia Super League (GILAS national team matches)

• Philippine national team (GILAS)

Over 15 exclusive matches are available daily, and 45% of users list "exclusive content" as a primary reason for using the platform.

PAGCOR Certified Compliance Framework

ArenaPlus holds a "Full-Service Gaming License" issued by PAGCOR in 2023, covering sports betting and online games.

KYC verification is completed within 24 hours, user funds are held in segregated accounts, the historical withdrawal success rate is 99.8%, and compliance ranks in the top 5% of local platforms (according to the PAGCOR 2024 report).

License Qualification

The legal foundation of ArenaPlus is the Full-Service Gaming License issued by PAGCOR in Q2 2023. This license is directly reviewed and issued by PAGCOR, is highly valued, and has a broad scope:

• Authorized Businesses: Explicitly allows the operation of sports betting (including live betting), online games (slots, etc.), live match broadcasting, and related derivative services, with no ambiguity in business boundaries.

• Validity and Scope: The license is valid for 5 years (2023-2028), covers users aged 21 and above across the Philippines, and prohibits providing services to minors or users outside the country.

• Review Standards: PAGCOR conducts three rounds of reviews on applicant platforms' compliance, technical security, and user protection mechanisms (initial qualification review, technical re-review, and final operational review). ArenaPlus was "the institution with the highest score in the user protection module" among the 12 platforms that passed the review that year (PAGCOR internal rating).

User Protection

PAGCOR requires platforms to establish a mechanism for "verifying user identity + protecting personal information."

ArenaPlus's specific implementation is as follows:

• KYC Identity Verification:

• Required Documents: New users must upload a clear photo of their passport/Philippine ID (front and back) + a utility bill from the last 3 months (showing name and address).

• Review Process: The system automatically uses OCR to recognize information, and staff manually review fields (e.g., name spelling, document expiration date). 90% of user reviews are completed within 24 hours, with only 10% needing to re-upload due to "blurry photos" or "inconsistent addresses."

• Purpose: Strictly filters out minors (minors under 18 accounted for 0.3% of interceptions in 2023) and account theft risks (only 2 account theft incidents occurred throughout the year, both of which were quickly resolved by freezing the account using KYC information).

• Privacy Protection: User information is stored in a PAGCOR-certified encrypted database (AES-256 encryption), accessible only to authorized employees (requiring two-factor authentication). The platform sends a "privacy report" to users quarterly, explaining how their information is used - in 2023, user satisfaction with "privacy protection" was rated 4.7/5 (out of a possible 5).

Fund Security

PAGCOR mandates that platforms must segregate user funds from operating funds.

ArenaPlus's implementation details are as follows:

• Segregated Account Mechanism: User deposits are placed in a "gaming segregated account" designated by PAGCOR (hosted by a partner bank regulated by the Philippine Central Bank), completely separate from the platform's own funds.

• Withdrawal Security: Withdrawals require a second verification (SMS verification code + device fingerprint), and funds can only be withdrawn to the user's personal account linked during registration. Historical data shows a withdrawal success rate of 99.8% (only 0.2% failed due to "bank processing delays" or "incorrect information").

• Transparent Fund Flow: The platform publicly displays the "user fund pool" size on its official website monthly (as of March 2024, the pool contained 1.2 billion pesos), subject to dual supervision by PAGCOR and users.

Exclusive Events

ArenaPlus holds exclusive broadcast rights for PBA (all 12 teams' matches), EASL East Asia Super League (GILAS national team matches), and the Philippine national team.

Over 15 exclusive matches are available daily, 45% of users list "exclusive content" as a primary reason for using the platform, and exclusive PBA content accounts for 85% during the season.

Partnership Background

In the Philippine sports market, basketball is the absolute mainstream (a 2023 survey by the Philippine Sports Commission shows that 72% of the public lists basketball as their "most watched sport"), followed by volleyball (68% of female users prefer it) and national team events (30% of users follow them).

• PBA (Philippine Basketball Association): As the oldest professional basketball league in the Philippines (started in 1975), it covers 12 teams (e.g., San Miguel Beermen, Alaska Aces), with an average audience of over 500,000 per game during the season (October-May). ArenaPlus signed a 5-year exclusive partnership agreement with the PBA (2023-2028), gaining live broadcast rights for all 12 teams' home and away regular season games, playoffs, All-Star Weekend, and preseason games - this is the first time in PBA history that such extensive rights have been opened to a single platform.

• EASL East Asia Super League: As a top-tier basketball league in Asia (including teams from Chinese Taipei's P. LEAGUE+, Japan's B.LEAGUE, etc.), the GILAS Pilipinas national team is a regular participant. ArenaPlus reached an exclusive content partnership with EASL, obtaining live broadcast and post-game exclusive analysis rights for all GILAS matches (e.g., key games against Japan and Korea).

• Philippine National Team (GILAS): As the most-watched sports team in the Philippines, live broadcast rights for its international matches (Asian Cup, World Cup qualifiers) are a hot commodity. ArenaPlus, with its strong local operational capabilities (e.g., providing Tagalog commentary, local star interviews), won the exclusive live broadcast rights for 15-20 matches per year from 3 competitors.

Exclusive Content Details

ArenaPlus's exclusive events are not "scattered matches" but a complete content package designed around the user's viewing cycle, including:

Other platforms either lack broadcasting rights (e.g., for PBA Playoffs) or require payment to watch (e.g., for some EASL matches), while ArenaPlus users can enjoy free HD live broadcasts + additional content.

Finally, I'd like to say: with PAGCOR's legal certification as its foundation and exclusive events and diverse games as its wings, ArenaPlus has become a trusted choice for sports and entertainment for users in the Philippines.